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Home > Licensing Questions > Errors ("Error: XXX")

Errors ("Error: XXX")

Error 207

Error 207 occurs when an invalid password has been entered when attempting to activate Smaart. Please check the entry carefully and try again.

If you are still having issues, or you are now receiving a different error code not listed on our site, please submit a support ticket here.

 

Please Note:
We are unable to provide passwords to our customers for security. If you have forgotten your password, please use the "Reset Password" link found at my.rationalacoustics.com to request a reset.

Error 215
Error 215 occurs when attempting to register a license through Smaart v7. This f... more
Error 509
Error 509 means that Smaart does not have read/write access to an important lice... more
Error 523
Error 523 means that the Smaart machine ID has changed. This is most commonly ca... more
Error 525

Error 525 typically means the Smaart demo was previously installed on the device, then removed, and the license timer has run out. In abnormal circumstances, this error is caused by changes to/issues with the system time and date.
 

Unfortunately we are not able to repair the demo version of Smaart, and you will need to download the demo on a new device. Otherwise, please contact support@rationalacoustics.com for further assistance.
 

Please Note:
As of April 2nd, 2020, we have uploaded a new 90-day demo that replaces the previous 30-day demo due to the current global pandemic. If you have previously installed the 30-day demo and you are receiving this error, please download the latest demo installer here.

Error 527
Error 527 means that an invalid Activation Code was entered. Causes ... more
Error 555
Error 555 means that your Smaart license was disabled due to the detection of a "sandbox" program. Please disable any sandboxing software that is active on your machine and try launching Smaart again.
 
Error -199
Error -199 means that the license has become corrupt due to a "desynchronization... more