Apple has officially released MacOS 10.15 Catalina, which eliminates support for 32-bit applications.


Please read this knowledge base article before upgrading.

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Troubleshooting

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Is Smaart compatible with macOS Catalina (10.15)?
Smaart v8, Smaart Di v2, and Smaart SPL are all compatible with macOS 10.15 Cata... more
Does Smaart Support the macOS Mojave / Windows Creator / Other New OS Update?
Unfortunately, only Smaart v8, Smaart SPL, and Smaart Di v2 are compatible in th... more
Why is Smaart deactivated on my computer but not on the website?
When Smaart is deactivated, it sends a message out across the internet to our li... more
My computer crashed/exploded/was stolen/run over, how can I get my installation spot back?
If your computer crashed or is otherwise inaccessible, and Smaart can no longer ... more
Smaart not opening or functioning properly after upgrading to MacOS 10.14 or Newer
Please note: This following issues have been seen mainly on MacOS Mojave (10.14)... more
Cannot Drag Smaart Window to Second Monitor
Windows 10 has a feature called "Snap" that allows users to drag a program windo... more
Same Signal Appears Across Inputs and Outputs in Windows 10
There is a new feature in Windows 10 version 1809 and newer called "Audio Enhanc... more
Smaart keeps crashing
Crashes can be difficult to track down unless we can reproduce the crash here at... more
Smaart I-O Isn't Working Properly in OSX 10.11.4
If you are having problems with Smaart interacting with your Rational Acoustics ... more
Smaart won't open/crashes at startup
There are two common reasons that Smaart would fail to open: a licensing problem... more
Blue screen of death (BSOD)
The Windows "stop error", more commonly known as the Blue Screen of Death (BSOD)... more